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IBM Q&A Documents


1) The 423X display reads "002 Forms Jam," but there is no physical jam in the printer. How do I resolve this?

2) On a 423X I pressed the "Set Top of Form" key when my paper was loaded to the correct spot, but after powering the printer off, it loaded to the wrong spot again. How do I properly set the top of form?

3) The 4247 printer is displaying "Forms Jam," but there is no physical jam. How do I resolve this?

4) On a 4400, How I fix a "Gap Not Detected" error ?

5) The 6400 printer is giving me either a "HB Control Mode" or "Coil Hot" message on the LCD. How do I resolve this?

6) On a 6400 when I try to change my IP address, the printer tells me "Dynamically Set Only." How do I set my address?

7) On my 6400 why does my IP address keep changing?

8) On my 6400 The printer continuously cycles between "Testing Hardware" and "Diagnostics Passed" on power-up. How do I resolve this?

9) On my 6400 when the printer backfeeds, I get a paper jam. How do I resolve this?

10) On a 6400 How do I fix a problem with shaky/unreadable text?

11) On a 6400 the print gap is too tight, and it is tearing up my ribbon. How do I resolve this?

12) On a 6400 the ribbon is only turning in one direction or not at all. How do I resolve this?